Matching Bulb(s)

Matching Bulb(s)

$2.00 AUD

  • Free Standard Shipping

  • 2-Year Lubrel Warranty

  • 30-Day Returns

  • Dedicated After-Sales Support

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Product Details (Tap To View)
Compatible bulb(s) (or light strips) perfectly matched to your selected fixture.
Shipping & Return

Lubrel™ Shipping Policy

At Lubrel™, we are committed to delivering your lighting safely, transparently, and reliably. This Shipping Policy outlines how orders are processed, shipped, and supported from dispatch to delivery.

Shipping Overview

We offer free standard shipping on eligible orders to most regions worldwide. Delivery availability and estimated timelines may vary depending on destination and local courier conditions.

Order Processing Time

  • Orders are typically processed and dispatched within 2–5 business days (excluding weekends and public holidays).
  • Once shipped, you will receive a confirmation email with tracking details.

Estimated Delivery Times (Standard Shipping)

Region Estimated Delivery Time
Australia 6–10 business days
United States 6–15 business days
United Kingdom 6–15 business days
European Union 6–15 business days
Other Regions Delivery times vary — please contact us for confirmation

Delivery times are estimates and may vary due to customs processing, courier capacity, or external factors.

If you require express shipping or have a time-sensitive order, please contact us before placing your order at info@lubrel.com.

Customs, Duties & Taxes

  • International orders may be subject to import duties, VAT, or customs fees imposed by local authorities.
  • These charges are not included in the product price or shipping fee and are the responsibility of the customer.

Shipping Delays & Support

While we work closely with our logistics partners to ensure timely delivery, delays can occasionally occur due to:

  • Customs clearance procedures
  • Carrier delays or peak seasonal volume
  • Weather conditions or global events beyond our control

If your order experiences an extended delay, our support team will assist you with available options, including continued delivery, order modification, or refund in accordance with our policies.

For assistance, please contact us at info@lubrel.com. We typically respond within 1 business days.

Delivery Confirmation & Responsibility

Once an order is marked as “Delivered” by the carrier, responsibility transfers to the recipient. If you experience delivery issues, please contact us promptly so we can assist in coordinating with the courier where possible.

Out-of-Stock or Unavailable Items

  • If an item becomes unavailable after purchase, we will notify you promptly by email.
  • You may choose an alternative product or receive a full refund.

Returns & Exchanges

For details regarding returns, exchanges, and refunds, please refer to our Refund & Return Policy.

Contact

For shipping-related questions or delivery assistance:
Email: info@lubrel.com

Lubrel Warranty

Lubrel™ Warranty Policy

At Lubrel™, we stand behind the quality and craftsmanship of our lighting. This warranty outlines what is covered, what is excluded, and how we support you should an issue arise.

1) Warranty Coverage

All indoor lighting products sold by Lubrel are covered by a two (2) year limited warranty against defects in materials and workmanship under normal residential use, beginning from the original date of purchase.

  • This warranty applies to the original purchaser only and is non-transferable.
  • Proof of purchase (order confirmation or invoice) is required for all warranty claims.

2) What This Warranty Covers

  • Manufacturing defects in materials or assembly
  • Failure of internal electrical components under normal use (light bulbs excluded)
  • Structural issues resulting from internal material or manufacturing faults

3) What This Warranty Does Not Cover

  • Improper installation or use, including use outside the intended environment or contrary to provided instructions
  • Accidental damage, misuse, neglect, impact, or improper handling
  • Unauthorized modifications or repairs not approved by Lubrel
  • Normal wear and aging, including surface marks, finish changes, or discoloration over time
  • Consumable components such as bulbs, fuses, or parts designed to wear with regular use

4) How to Submit a Warranty Claim

To request warranty service, please contact us at info@lubrel.com and include the following information:

  • Your full name and contact details
  • Order number or proof of purchase
  • A brief description of the issue
  • Clear photos or videos showing the problem
  • Product name or model (if available)

In some cases, we may request the item be returned for inspection before a warranty decision is made.

5) Warranty Resolution

If a claim is approved, Lubrel will provide one of the following solutions, depending on the nature of the issue:

  • Repair of the product using new or refurbished components
  • Replacement with the same or a comparable model
  • Refund of the original purchase price if repair or replacement is not feasible

Return shipping arrangements will be communicated during the claim process. Where applicable, Lubrel will cover the cost of shipping repaired or replacement items back to you.

6) Warranty Limitations

  • This warranty is limited to the remedies described above.
  • Lubrel is not responsible for indirect or consequential damages related to product use.
  • Liability under this warranty will not exceed the original purchase price of the product.

Need Assistance?

Our support team is available to help with warranty questions or claims.

Email: info@lubrel.com
WhatsApp: +1 (316) 369-1276 (please leave a message if we are temporarily unavailable)