Lubrel™ Warranty Policy

At Lubrel™, we stand behind the quality and craftsmanship of our lighting. This warranty outlines what is covered, what is excluded, and how we support you should an issue arise.

1) Warranty Coverage

All products sold by Lubrel are covered by a two (2) year limited warranty against defects in materials and workmanship under normal residential use, effective from the original date of purchase.

• This warranty applies to the original purchaser only and is non-transferable.
• Proof of purchase (order confirmation or invoice) is required for all warranty claims.

2) What This Warranty Covers

• Manufacturing defects in materials or assembly
• Failure of internal electrical components under normal use (light bulbs excluded)
• Structural issues resulting from internal material or manufacturing faults

3) What This Warranty Does Not Cover

• Improper installation or use, including use outside the intended environment
• Accidental damage, misuse, neglect, impact, or improper handling
• Unauthorized modifications or repairs not approved by Lubrel
• Normal wear and aging, including surface marks or finish changes over time
• Consumable components such as bulbs, fuses, or parts designed to wear

4) How to Submit a Warranty Claim

To request warranty service, please contact us at info@lubrel.com with your full name, order number, a brief description of the issue, and clear photos or videos showing the problem.

5) Warranty Resolution

If a claim is approved, Lubrel will provide one of the following solutions: Repair using new or refurbished components, Replacement with the same or a comparable model, or a Refund if repair/replacement is not feasible.